Frequently asked questions
Speeds of 250Mbps and up to 500Mbps on their network, although this is dependent on the number of users connecting to the device, distance to tower, line of sight, the number of users on that specific base station, as well as spectrum allocation.
A coverage map is provided for you to check if your premises is in range of the 5G network. No colour over the map means there is no coverage in your area.
MTN can only allow devices which have been network approved by MTN. This range of devices includes: ZTE MC801A and the HUAWEI 5G CPE Pro 2.
If you order the 5G Router and SIM, we will preconfigure the 5G device that is shipped with your MTN 5G SIM – so you will not need to change any APN settings. If you order the SIM only, then you’ll need to change your APN settings.
While you will be billed pro-rata for this service monthly from the day of activation of the SIM card, the once-off setup fee is payable upfront.